Scott Welch Biography and Net Worth

Scott Welch is the executive vice president of telco services and EMEA operations for Five9, a leading provider of cloud contact center software. 

In his current role, Welch is responsible for telecom services, platform architecture, platform engineering, technology operations, and security. He first joined Five9 in 2014 as its executive vice president of cloud operations, a title he held until February 2021 when he started at his current role.

Prior to Five9, Welch spent 10 years as the chief operating officer for inContact. In his most recent role, Welch led a team whose main responsibilities included telecom operations, system and network administration, cost of goods, security, billing operations, network provisioning and a 7x24 network operations center. 

Welch began his career with an 11-year stint at Access Long Distance, where he was initially hired as a software developer and quickly rose through the ranks to ultimately become the vice president of information services. From 1999 to 2001, Welch worked as the vice president of software development for Cedar Rapids-based McLeodUSA, moving on to MPower Communications from 2002 to 2003. There, he was named IT director and oversaw the technology group to ensure core competencies were maintained to support the business. 

Welch holds a bachelor’s degree in computer information systems from Utah Valley University.